Why should you choose iPify?
Our DNA is a little different to most
Supporting, not disrupting
Our commitment is to exclusively work for IP professionals in charge of a portfolio, whether they are part of a law firm or an in-house department, ensuring our services align precisely with their legal and commercial needs. We uphold a strict policy of professional integrity and do not pursue the end clients of our customers.
Built for the long term
Our employees are also shareholders and subscribe to the vision that, as an independent provider, we can bring significant value to the IP industry, now and in the future.
Unrivalled customer support
We provide instant and seamless access to our support team through a versatile range of options: a comprehensive virtual help centre, real-time assistance via live human chat, an integrated messaging system, and of course phone support. Each channel is designed to ensure prompt and effective solutions for all your needs.
Cutting-edge technology
Experience unrivalled features with the iPify platform, born from our groundbreaking in-house development team. The platform is a unique blend of some of the most advanced technology with 100+ years of collective IP practice expertise.
Our customer support
Guiding you through the early stages... and beyond
Embarking on your journey with iPify is a swift process, but our support doesn't stop at just getting you started. We follow a proven approach to ensure you extract maximum value from our platform and services.
- 1
Getting started
- Account set-up with user access
- Specific requirements embedded in the platform and workflows
- Comprehensive platform training for optimal use
- 2
Together along the journey
- Proactive monitoring of initial user interactions
- Weekly reviews, tailored to your needs
- 3
Unparalleled support
- Service and business reviews, as per your requirements
- Virtual Help Centre for ongoing assistance
- Live chat for real-time navigation support
Integrations
We can integrate with your IPMS to reduce docketing burden
iPify is designed to complement, not replace, your IPMS, offering advanced integration tools for a seamless experience across systems.
Are you an IPMS provider? You can integrate with the iPify platform easily - we are open to all systems. Contact us >
What working with iPify means for your firm
Reliability
As a service provider operating under the stringent quality standards akin to a law firm, our commitment to IP professionals is unwavering. We respect your practice, requirements and liability obligations.
Supporting, not disrupting
Our mission is to support and promote the central role of IP professionals. We exclusively work for IP professionals in law firms or IP departments and do not approach the end-clients of our customers.
Longevity
Our substantial investment in our teams and technology underpins iPify’s long-term vision. We strive to remain an independent actor and are owned by our workers.
Increased efficiencies
With iPify, you can digitally transform processes and witness efficiencies across multiple functions within your firm, without compromising on quality.
Team empowerment
Empower your team with the opportunity for personal development, autonomy and ownership, complemented by solutions that improve internal and client reporting.
Maximised profitability
Leverage iPify’s competitive pricing and efficiency gains to optimise costs and increase your organisation’s margins.
- Benefits for your team Contact us
Client base growth
Enhance your client retention and attract new clientele, offering cost savings alongside innovative digital experiences, in full white label, without compromising on service quality.
White-label technology
We offer genuine white-label solutions that enable you to enhance the digital experience of your clients under your brand, with our technology running silently in the background.
Sustainability
We actively support and collaborate on our clients’ ESG objectives, fostering sustainable practices together.
"With over a decade as an IP attorney before developing solutions for the IP community, I feel deeply committed to respecting IP professionals’ role and to serving them with the highest standards of quality."
Patrice Durand,
Co-founder, iPify
"The foreign filing quoting engine is exactly the type of thing we’d build if we had the time, money and resources!"
Managing Partner, Global IP Firm
What working with iPify means for your team
Prepared & equipped
Your team gains access to our experts and to a suite of tools and information to meet the demands of your most challenging clients. We are fully equipped to handle complex demands including the latest instructions.
Instant support
Our messaging system and online chat, supported by our customer success team in Brussels, are always available to assist. Also, please never hesitate to phone or visit our offices in Lyon or Brussels, we value personal connection.
"We take great pleasure in going above and beyond for our customers. It’s so rewarding to know we’re making their lives easier."
Johan Deforseau,
VP Customer Success, iPify
Self-development & training
Extensive legal and practical resources are available for your team’s self-learning and training, which is valuable for personal development and cover.
Improved reporting
Our platform ensures full transparency, enabling your team to provide instant updates to clients and internal stakeholders. Use our white-labelled solutions to improve your client’s digital experience whilst remaining in control.
Long term alliances
With iPify, you can expect stable and enduring working relationships, thanks to our long-term vision and low staff turnover.
- Benefits for your firm Contact us
